Privacy policy

PRIVACY POLICY
Last updated: May 2026

Meller Brand ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit mellerbrandeu.com or make a purchase from us. We handle your data in accordance with the General Data Protection Regulation (GDPR), the UK GDPR, and applicable United States privacy laws, including the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect information you provide directly when making a purchase, including your name, billing and shipping address, email address, and payment information (processed securely by third-party providers). We also collect order and transaction history, along with technical data such as IP address, browser type, and device information, gathered automatically through cookies and analytics tools.

2. How We Use Your Information

We use your personal data to process and fulfil orders, communicate with you about your purchase and support requests, send marketing communications where you have opted in, improve our website and services, prevent fraud, and comply with legal obligations.

3. Legal Basis for Processing

We process personal data based on contractual necessity, legal obligations, and legitimate business interests.

4. Data Sharing

We do not sell your personal data. Information is shared only with trusted third parties required to operate our business, such as payment processors, shipping carriers, analytics providers, and legal authorities when required by law.

5. Your Rights

Depending on your location, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as the right to data portability. California residents also have the right to know what personal information is collected and to opt out of the sale of personal information.

6. Cookies

Our website uses cookies and similar technologies to provide essential functionality, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though some site features may not function correctly.

7. International Transfers

Your data may be processed in countries outside your country of residence. When transferring data internationally, we implement appropriate safeguards in line with applicable data protection laws.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Contact

For privacy-related inquiries, contact support@mellerbrandeu.com.