Contact information

CONTACT INFORMATION
Last updated: May 2026

We are here to help with any questions about your order, our products, or your experience with Meller Brand.

Customer Support

Email us at support@mellerbrandeu.com. Our team responds to all inquiries within 24 to 48 business hours, Monday to Friday (excluding holidays). Please check your spam or promotions folder if you don't see our reply within the expected timeframe.

When Contacting Us, Please Include

Full name used at checkout, order number, a clear description of your request, and photos or video evidence if applicable. This helps us resolve your request faster.

Important Notice

Customer support is provided exclusively through our official email channel. We do not provide support through social media or unofficial channels.